Server Performance Dropout

Incident Report for SMB Solutions Cloud Services Pty Ltd

Resolved

This incident has been resolved.

Posted Dec 11, 2023 - 19:26 AEDT

Monitoring

The incident has been resolved and we are continuing to monitor the performance problems and taking additional steps to mitigate the issue.

Posted Dec 11, 2023 - 13:56 AEDT

Investigating

We are investigating the poor server performance as a priority.

Posted Dec 11, 2023 - 12:54 AEDT

This incident affected: Connectivity and Internet Access (Cloud Connectivity, Australian Data Centre - Equinix SY4) and Remote Desktop Services.