All Systems Operational
Access and Authentication Services Operational
90 days ago
99.41 % uptime
Today
Customer Access Portal ? Operational
90 days ago
99.41 % uptime
Today
Single Sign On ? Operational
90 days ago
99.41 % uptime
Today
Duo Core Authentication Service Operational
Connectivity and Internet Access Operational
90 days ago
99.6 % uptime
Today
Cloud Connectivity ? Operational
90 days ago
99.41 % uptime
Today
Australian Data Centre - Equnix SY4 ? Operational
90 days ago
99.4 % uptime
Today
Singapore Data Centre - Equinix SG2 ? Operational
90 days ago
100.0 % uptime
Today
Customer Service and Contact Centre Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Help Desk Services ? Operational
90 days ago
100.0 % uptime
Today
Database Engines Operational
90 days ago
99.41 % uptime
Today
SQL Server Database Engines ? Operational
90 days ago
99.42 % uptime
Today
HANA Database Engines ? Operational
90 days ago
99.41 % uptime
Today
SAP Business One Services Operational
90 days ago
99.49 % uptime
Today
SAP Business One Mailer ? Operational
90 days ago
99.4 % uptime
Today
SAP Business One License Servers ? Operational
90 days ago
99.4 % uptime
Today
SAP Business One Integration Framework ? Operational
90 days ago
99.4 % uptime
Today
HANA Service Layer ? Operational
90 days ago
99.4 % uptime
Today
SAP Business One Alert Services ? Operational
90 days ago
99.4 % uptime
Today
SAP Business One Cloud Control Center ? Operational
90 days ago
99.88 % uptime
Today
Remote Desktop Services ? Operational
90 days ago
99.38 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Server Response Time - Australia
Fetching
Server Response Time - Singapore
Fetching
Past Incidents
May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Resolved - This issue has been resolved with a server restart. We will continue to monitor the servers.

If you are still running into any trouble please reach out to SMB Support at support@smbsolutions.com.au or 1300 44 20 59.
Apr 29, 11:11 AEST
Investigating - Some SQL Users are currently experiencing issues with their printers and printer redirection.

We will be rebooting the affected server at 9:30AM AEST which should resolve this issue.

If you are working on the affected server you may be kicked out of SAP Business One and the SMB Cloud but as soon as you log back in it should take you straight to your original cloud session.

If you had any questions or concerns please reach out to SMB Support at support@smbsolutions.com.au or 1300 44 20 59
Apr 29, 09:29 AEST
Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.