All Systems Operational

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Windows Patch Tuesday reboots take place at 1AM (server time) on the 3rd Sunday of each month and can take up to 3 hours to complete.
Please note this as individual notifications are not sent.

Uptime over the past 90 days. View historical uptime.
Access and Authentication Services Operational
Customer Access Portal Operational
Single Sign On Operational
Duo Core Authentication Service Operational
Connectivity and Internet Access Operational
Cloud Connectivity Operational
Australian Data Centre - Equinix SY4 Operational
Australian Data Centre - Equinix SY3 Operational
German Data Centre - Equinix MU4 Operational
US Data Center - Equinix LA3 Operational
Customer Service and Contact Centre Operational
Customer Support Portal Operational
Help Desk Services Operational
Database Engines Operational
SQL Server Database Engines Operational
HANA Database Engines Operational
SAP Business One Services Operational
SAP Business One Mailer Operational
SAP Business One License Servers Operational
SAP Business One Integration Framework Operational
HANA Service Layer Operational
SAP Business One Alert Services Operational
SAP Business One Cloud Control Center Operational
SAP Business One Analytics - HANA Operational
Remote Desktop Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

Emergency Maintenance Tonight 7:00pm AEDT: Brief Connectivity Interruption
Completed - The scheduled maintenance has been completed.
Nov 10, 19:10 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 AEDT
Scheduled - SMB Solutions Cloud Services will be applying a high-severity security update to our perimeter firewalls tonight. Because this update addresses a publicly disclosed vulnerability, we are completing it as emergency maintenance rather than waiting for our standard window.

Maintenance window
• Date: Tuesday 10 November 2026
• Start: 7:00pm AEDT (Sydney/Melbourne)
• Expected duration: up to 15 minutes (we expect to finish sooner)

Local start times
• Sydney / Melbourne: 7:00pm AEDT
• Brisbane: 6:00pm AEST
• New Zealand: 9:00pm NZDT
• Singapore: 4:00pm SGT
• Spain: 9:00am CET
• US East Coast: 3:00am EST

What to expect
• A brief interruption to connectivity to your hosted environment during the firewall restart.
• Active remote desktop (RDS) sessions will disconnect but should reconnect to your open session when you reconnect after 10 minutes.
• Integrations and third-party applications connecting to your SAP Business One environment (for example Service Layer connections) may drop and need to reconnect. Any scheduled jobs or integrations running during the window may need to be re-run.
• No data loss is expected, and no action is required from you after the window.

We recognise that this window falls within business hours for customers in Singapore and Europe on our AU data center.

We will confirm via our Statuspage feed once the process is completed.

Thank you for your understanding. Keeping our perimeter protected promptly is a priority for us.
Nov 10, 18:32 AEDT

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

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