All Systems Operational

Access and Authentication Services Operational
90 days ago
100.0 % uptime
Today
Customer Access Portal ? Operational
90 days ago
100.0 % uptime
Today
Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
Duo Core Authentication Service Operational
Connectivity and Internet Access Operational
90 days ago
100.0 % uptime
Today
Cloud Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Australian Data Centre - Equinix SY4 ? Operational
90 days ago
100.0 % uptime
Today
Australian Data Centre - Equinix SY3 ? Operational
90 days ago
100.0 % uptime
Today
German Data Centre - Equinix MU2 ? Operational
90 days ago
100.0 % uptime
Today
Customer Service and Contact Centre Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Help Desk Services ? Operational
90 days ago
100.0 % uptime
Today
Database Engines Operational
90 days ago
100.0 % uptime
Today
SQL Server Database Engines ? Operational
90 days ago
100.0 % uptime
Today
HANA Database Engines ? Operational
90 days ago
100.0 % uptime
Today
SAP Business One Services Operational
90 days ago
100.0 % uptime
Today
SAP Business One Mailer ? Operational
90 days ago
100.0 % uptime
Today
SAP Business One License Servers ? Operational
90 days ago
100.0 % uptime
Today
SAP Business One Integration Framework ? Operational
90 days ago
100.0 % uptime
Today
HANA Service Layer ? Operational
90 days ago
100.0 % uptime
Today
SAP Business One Alert Services ? Operational
90 days ago
100.0 % uptime
Today
SAP Business One Cloud Control Center ? Operational
90 days ago
100.0 % uptime
Today
SAP Business One Analytics - HANA Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Resolved - We are closing this incident as it has been clearly identified as an underlying SAP Software issue and workarounds have been identified
Oct 31, 14:30 AEDT
Update - We are continuing to monitor for any further issues.
Oct 31, 14:19 AEDT
Monitoring - A workaround has been suggested by SAP and a full fix is available by upgrading to the latest version as the issue is a documented issue in SP2402. Please contact your partner and./or SMB Solutions to schedule your upgrade
Oct 31, 14:18 AEDT
Update - We have applied some settings changes to the environment and we are monitoring to determine the impact
Oct 31, 09:16 AEDT
Update - The issue is related to the following SAP note

https://me.sap.com/notes/3499516

A very high ticket has been logged with SAP

Oct 31, 08:12 AEDT
Update - We are continuing to work on a fix for this issue.
Oct 31, 08:10 AEDT
Identified - We are working with SAP to try to resolve the issue
Oct 31, 08:09 AEDT