A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2024 - 14:39 AEST
Update
SAP have identified a potential issue and have given us a configuration file update to try and see if it resolves the issue - we have applied it and we are now waiting to see if the provided configuration file helps resolve the issue.
Posted Jun 13, 2024 - 13:46 AEST
Identified
We are currently managing an issue with the SAP Cloud Control Center that is causing log on issues to SAP. We have logged this as high priority ticket with SAP and it has been escalated to their development team. Unfortunately we have to keep restarting the service to recover and then when the service crashes we have to restart again. We apologise for the inconvenience but it is being handled as a very high priority.
Posted Jun 13, 2024 - 10:56 AEST
This incident affected: SAP Business One Services (SAP Business One Cloud Control Center).