Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2026 - 19:00 AEDT
Scheduled
SMB Solutions Cloud Services will be applying a high-severity security update to our perimeter firewalls tonight. Because this update addresses a publicly disclosed vulnerability, we are completing it as emergency maintenance rather than waiting for our standard window.
Maintenance window • Date: Tuesday 10 November 2026 • Start: 7:00pm AEDT (Sydney/Melbourne) • Expected duration: up to 15 minutes (we expect to finish sooner)
Local start times • Sydney / Melbourne: 7:00pm AEDT • Brisbane: 6:00pm AEST • New Zealand: 9:00pm NZDT • Singapore: 4:00pm SGT • Spain: 9:00am CET • US East Coast: 3:00am EST
What to expect • A brief interruption to connectivity to your hosted environment during the firewall restart. • Active remote desktop (RDS) sessions will disconnect but should reconnect to your open session when you reconnect after 10 minutes. • Integrations and third-party applications connecting to your SAP Business One environment (for example Service Layer connections) may drop and need to reconnect. Any scheduled jobs or integrations running during the window may need to be re-run. • No data loss is expected, and no action is required from you after the window.
We recognise that this window falls within business hours for customers in Singapore and Europe on our AU data center.
We will confirm via our Statuspage feed once the process is completed.
Thank you for your understanding. Keeping our perimeter protected promptly is a priority for us.
Posted Nov 10, 2026 - 18:32 AEDT
This scheduled maintenance affected: Connectivity and Internet Access (Cloud Connectivity, Australian Data Centre - Equinix SY4).